Privacy
Privacy policy
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Last updated: the launch date.
Who we are
WinterWeb is a web agency based in north London.
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The legal name of the business, and its company number and registered address if it is a limited company.
If you have a question about this policy or your information, email info@winterweb.co.
What we collect
When you send us a project brief, we collect:
- Your name
- Your email address
- Your company or project name, if you give one
- The kind of work you need
- Your budget range
- What you tell us about your project
We do not ask for anything else, and we do not buy information about you from anyone.
Why we collect it
We use your brief to reply to you, to understand your project, and to prepare a proposal if you want one. We do not use it for marketing, and we do not sell or share it for anyone else's marketing.
Our legal basis
We handle your information because you have asked us to respond to an enquiry about working together, and because we have a legitimate interest in replying to people who contact us.
Where it goes
Your brief is stored in our website's secure admin system, sent to our team by email, and posted to a private channel in our team messaging tool so the right people see it. The companies that provide those services handle the information on our behalf:
- Website hosting:
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Provider name and where its servers are
- Email:
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Provider name
- Team messaging: Slack
Some of these providers may store information outside the UK. Where they do, they are bound by contract terms that protect it.
How long we keep it
If your brief does not become a project, we delete it after 24 months.
If you become a client, we keep our correspondence for as long as we work together and for as long afterwards as the law requires.
Cookies and analytics
Our website sets only the cookies it needs to work, such as the one that keeps the brief form secure. We count visits with an analytics tool that sets no cookies and collects no personal information, so it cannot identify you.
Your rights
You can ask us to:
- Tell you what information we hold about you and give you a copy
- Correct anything that is wrong
- Delete your information
- Stop or limit how we use it
Email info@winterweb.co and we will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
If we change this policy, we will update this page and the date at the top.